Frequently Asked Questions
From placing and tracking your order to returning an item, we've got you covered. If you can't find what you're looking for here, please contact us.
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Where's my order?
How to track your parcel online...
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How do l return an item?
It's quick, easy and free...
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What are the shipping options?
Sexual happiness delivered quicklyand discreetly..
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Help! My toy'snot working
Our top tips to get it going...
FAQs about delivery
What types of payments do you accept?
We currently only accept PayPal payments. After submitting an order, you will be redirected to PayPal to complete the transaction.
Can I cancel my order or make a change of address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( or email to service@aaaok.com) Immediately!
How much is shipping?
The shipping standard :
Free shipping for order over $49 (after the coupon code is applied)otherwise the cost is just $7
Remark:
*Charges for remote areas
*Charge standard for special products
When will my order be shipped?
Your order will be processed and shipped within 24-48 business hours if the item is in stock. Orders placed over the weekend will be shipped on the next business day. For items that are out of stock or on pre-order, there may be a delay of at least one week as they ship from our warehouse in China. If you need the item urgently, feel free to contact our customer service team for a more accurate estimate on shipping time.
What is your return policy?
Enjoy risk-free shopping
You've got up 120 days after the date of your order to return a product to us using the form below.
120-Day Return: We provide 120 days Money Back Guarantee. If you are unhappy with our product and it is unopened, you can return the product to us and get a refund.
180-Day warranty: We also provide a 180-day warranty (180 days from the date of receipt), covering any possible defect in materials and workmanship.